Cleaning Care Plan


Cleaning Care Plan – Get the MOST out of your Digital Hearing Aids 

If you are a new hearing aid user or an experienced hearing aid user, it is important to treat your hearing aid(s) with care and keep up on general maintenance. This will help ensure your hearing aid(s) are in top condition for many years and minimize potential problems during everyday use. While our hearing aids are sturdy, all hearing aids require general maintenance. Let us help you.

From an economic standpoint, your hearing aids are of no value to anyone but you. For that reason and because they can get expensive to replace, it makes sense to service them on a regular basis. Hearing Help Express® recommends professional cleanings to be done every three months.

This Cleaning Care Plan provides you with peace of mind regarding the preventative maintenance and cleanings of your hearing aid.

Maintain Optimal Hearing Performance - Over time, the natural waxes and moisture in your ear can tamper with the electronic components, and the performance of your hearing aids may suffer. Choose the Cleaning Care Plan to have your digital hearing aids cleaned and serviced by our team of in-house technicians. We do not ship your hearing aids to a different lab.

Extend the Lifetime of Your Aids - The cleaning plan offers up to four yearly cleaning services. Our customers who have their aids cleaned by our technicians replace their aids less frequently than those that do not.

Easy and Convenient Process - Up to 4 times per year we will send you loaner hearing aids in a box with prepaid postage to send your aids to us. Our technicians will deep clean your aids with the appropriate tools and professional grade cleaning materials. While they are here, the technicians will also replace parts such as tips and tubing. Once the service is complete, we will return your aids in another prepaid box and you mail the loaner aids back to us. It’s that simple.

NOTE: Price is for a single hearing aid. If you have 2 hearing aids, you'll need to order 2 Cleaning Care Plans.

Click HERE for the form and full details.

Cleaning Services We Provide:

  • Testing
  • Cleaning
  • Ear wax management
  • Tips and tubing replacement
  • Loaner hearing aids
  • Consultation

Frequently Asked Questions

  • What does this Service Plan cover?

Professional inspections and thorough cleanings quarterly, or up to
four (4) times per year, per hearing aid. A separate Cleaning Care
Plan needs to be purchased for each hearing aid.

  • How long does the coverage last?

This service plan lasts for one (1) year from the date of the Cleaning
Care Plan purchase with options of renewals within one (1) month of
current plan’s expiration date.

  • What will Hearing Help Express do?

Under your Cleaning Care Plan purchase, we will provide up to four
(4) professional cleanings of your new Hearing Help Express® hearing
aid(s). For your convenience, you will have the option to receive a
free comparable loaner hearing aid(s) with a postage paid return label
that will be sent in advance.

  • What isn’t covered?

Electronic or physical repair. Hearing Help Express has a separate
Protection Plan to fully cover any issue with hearing aid(s).

  • How do you get service?

To claim your free postage paid return label, contact Hearing Help
Express at 800-221-2099 or for specific
return instructions.

The Hearing Help Express Hearing Aid 1-Year Cleaning Care Plan

This Cleaning Care Plan is offered by:

Hearing Help Express, Inc.
1714 Sycamore Road
DeKalb, IL 60115

To obtain service under the terms of this plan, please contact Hearing Help Express at:

  • 1-800-221-2099